Refund policy

Return Policy

Thank you for choosing Dental Practice Resources. We appreciate your business and want to ensure your satisfaction with your digital media purchases. Please take a moment to review our return policy.

All Sales Are Final

Due to the nature of our products being digital media and downloadable content, we regret to inform you that all sales are final. Once a product has been downloaded or accessed, it cannot be returned, refunded, or exchanged.

We encourage you to carefully review the product description and any available samples before making a purchase. If you have any questions or concerns about a specific product, please don't hesitate to contact our customer support team. We are here to assist you and provide any necessary information to help you make an informed decision.

Defective or Incorrect Products

In the rare event that you encounter a technical issue with your purchased digital media that prevents you from accessing or using it as intended, or if you receive an incorrect product, please reach out to our customer support team within 30 days of your purchase. We will work with you to resolve the issue, which may include providing a replacement or resolving any technical problems you encounter.

To report a defective or incorrect product, please contact our customer support team at infor@dentalpracticeresources.com and provide the following details:

- Your order number
- Description of the issue
- Any relevant information or error messages

We are committed to delivering high-quality digital media and ensuring that you have a positive experience with our products. If you have any questions or concerns about our return policy or need assistance with your purchase, please do not hesitate to get in touch with our customer support team.

Thank you for choosing Dental Practice Resources, and we appreciate your understanding of our return policy regarding digital media sales.

Sincerely,
Dental Practice Resources